| Croix, April 8th 2021 – In 2020, Oney, designer of pioneering payment, financing and insurance solutions, continued its expansion throughout Europe and confirmed its position as leader in split payment. Its “3x4x Oney” split payment solution was deployed on a larger scale, Oney arrived in Germany, and partnerships were formed with many different brands. All of this is evidence that retailers trust the brand and that its strategy is right on target. Within this context, GNP amounted to €434 million, down -3% compared to 2019, mainly due to the decrease in in-store credit activity as a result of the several lockdowns. The bank stayed on course with its main development projects during the year and reported a 12% increase in its cost of risk because of prudence provisions to cover unacknowledged risks. In total, net income amounted to +€39.7 million, down -10% compared to 2019. Split payment leader in 4 European countries, Oney has, at the end of 2020, the trust of more than 550 (e)retail partners, which allows its payment and financing offers to be present in nearly 10,000 physical and digital salespoints in Europe. As of the end of 2020, Oney Bank is the split payment leader in France, Italy, Romania and Portugal, and n°2 in Spain. In France, 40% of the 50 largest e-retailers are partners of Oney. Thanks to its full digital and omnichannel offer, which is unique on the market, Oney has supported commerce in all its forms, during lockdowns and re-openings, thus enabling retailers to continue their activity on all channels: store, website, click and collect, drive, etc. The deportation of physical commerce to digital channels has resulted in a 51% increase in split payment production during the first lockdown in France (+100% in Spain) and the trend has continued since then. In 2020, Oney gained market share in France, as it has in all the countries where it operates: today, one out of every three split payments made in France happens through Oney. Split payment is becoming increasingly popular among customers, who find a simple and secure way to control their budget by splitting small amounts over a short period of time. Thus, in 2020, nearly 5 million French people used a Oney split payment solution, for an average purchase of €373. In most cases, the costs are covered by the retailers and the split payment is then free-of-charge for the customer. When it is charged, the costs associated with split payments are very low. As an example, with Oney, the purchase of a washing machine worth €300 in three instalments will cost the customer €1.45 per month. A real service recognized by customers: – For 1 in 4 Europeans, the possibility of paying in instalments is a determining factor in choosing a retailer (OpinionWay / Oney survey May 2019), – 19% of Europeans pay in instalments at least once a month (OpinionWay / Oney survey May 2019). In 2020, Oney extended the geographical presence of its split payment offer to two new countries – Romania and Germany – enabling Oney to support its retail partners in 7 European countries with unique offers and customer journey. Oney’s digital payment solutions have also expanded, adding three new features to the “3x4x Oney” solution: · The “Buy Now Pay Later”, which allows payments to be deferred for up to 30 days free of charge, · Payment in 6x, 10x or 12x instalments by credit card, · Payment in 1x to 60x instalments with an IBAN. Increasing number of retailer partnerships. In 2020, Oney signed numerous local and European partnerships with small, medium and large retailers, including AliExpress and the Peugeot Citroën garage network. High-tech, housing, travel, mobility, education, etc. Oney is working with an increasingly wide range of retail sectors, with particularly strong development in 2020 in the health sector (with partners such as Audika, Atol and Krys), a sector in which split payments can provide useful solutions for people who need hearing or vision equipment. To further strengthen this conquest of retailers, Oney has also benefited from the support of BPCE, and in particular from the development of a partnership with PSP Payplug and Dalenys. Leader AND committed, Oney Bank wants to empower people to consume more sustainably, most notably by supporting a more circular business. All over Europe, Oney Bank is deploying its solutions to a growing number of players: with BackMarket, Electro Dépot, Selency, Vestiaire collective, Happy Cash and Kiabi in France, with Trendevice and Joojea in Italy, and with BackMarket in Spain. The volume of purchases made in France’s circular economy using Oney’s split payment solution has almost doubled in one year (+67%). For Oney, 2020 was also a year of solidarity and commitment to its stakeholders. As a responsible employer, Oney showed resilience and agility. From the first lockdown announcements, and in under 24 hours, the company decided to require all its employees to work full time from home. Extensive remote work has been maintained throughout 2020 and since the beginning of 2021 to assist in the fight against the pandemic. The support implemented with the teams resulted in social barometer results up 18 points compared to 2019 (employee NPS at 28 in April 2020). As a company that listens to its customers, Oney paid particular attention to its most vulnerable customers. Close to 800,000 people received support, and almost 300,000 customers were proactively contacted in France to assess their situation and offer them solutions (payment breaks, connecting customers with associations that help with budget management, debt moratoria, etc.). As a retail partner, Oney offered its support to help them cope better with the situation by supporting them through popular distribution channels during lockdown (e-commerce, drive, click & collect) and by creating the right conditions and offering business opportunities to its partners when lockdown conditions were eased. As a dedicated company, Oney supported actions to help nursing staff and patients through several solidarity measures (donating masks in times of shortage, donating 2,200 tablets to hospitals and nursing homes in France, helping to build a field hospital in Romania…). Further reducing Oney’s carbon footprint worldwide, in accordance with the commitments made under the Paris Climate Agreements. For Jean-Pierre Viboud, CEO of Oney: “In 2020, our solutions and know-how enabled us to support the rise of commerce in all its forms (web, marketplace, drive, click & collect and physical stores). The launch of our activities in Germany and of the split payment in Romania in autumn 2020 demonstrate our commitment to be a leading player in Europe, which will benefit both our retailers and our customers. We also showed that we take our societal commitments seriously and are determined to give everyone the power to consume better. While 2020 was unprecedented, we have managed to stay on course thanks to the continued dedication of all our employees.” |