This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information to improve and personalize your browsing experience, as well as for analysis and metrics about our visitors both on this website and in other media.

Cookie categories

1. What is a cookie?

A cookie, or tracker, is a small text file placed on your device (computer, tablet, smartphone, etc.) when visiting a website. It enables its issuer to identify the device on which it is stored for the duration of the cookie’s validity period. Only the issuer of the cookie is likely to read or modify the information contained within it.

The term “Site” used below refers to the website oney.com.

2. What types of cookies/trackers are used on our website?

Cookies and similar technologies, such as trackers, are placed on Oney’s website to improve your experience. They provide Oney with information about your browsing preferences. This enables Oney to retain information for your convenience while browsing the website, such as login credentials, pages visited, and other navigation data. As a result, they facilitate access to the website by improving navigation.

Cookies and similar technologies are also used for advertising, audience measurement, and statistical purposes. Advertising may therefore be tailored to your needs and preferences. You may object to and disable these cookies at any time.

Certain cookies and trackers are essential for the proper operation of the website, as they enable the detection and correction of bugs and help optimize your browsing experience. Consequently, you cannot object to these cookies and trackers.

The cookies and trackers used on our website serve the purposes described below.

2.1 Cookies and trackers necessary for the operation of the website

These cookies are essential for browsing our website (such as session identifiers). They allow you to use the website’s core functionalities and help secure your connection.

We also use cookies that allow us to produce anonymous performance statistics regarding our digital applications. These cookies cannot be disabled because they are necessary for the proper functioning of the website. They serve various purposes, including performance measurement, detection of browsing issues, optimization of technical performance and usability, estimation of server capacity requirements, analysis of viewed content, and more.

2.2 Audience measurement cookies

Our website uses trackers (in particular the Piano Analytics tracker and the Hotjar tracker) to measure the audience of our services. Statistics may include, for example, the number of visits, pages viewed, time spent on the website, connection region, type of device used, browser type, and similar information.

In accordance with Article 82 of the French Data Protection Act (Informatique et Libertés), supplemented by CNIL Deliberation No. 2020-091 of September 17, 2020, these trackers may, under certain conditions, be classified as trackers strictly necessary for the operation of our services and therefore benefit from an exemption from consent requirements.

By consenting to audience measurement cookies subject to consent (Hotjar), you allow us to measure the audience of content available on the website or application through these trackers and improve its operation using browsing and profile data relating to you.

These cookies enable us to produce enhanced statistics, audience monitoring and overall tracking of your navigation in order to identify potential website malfunctions and areas for improvement.

These trackers may also enable us to measure the audience of our electronic communications and obtain information regarding the receipt and opening of our communications. This data may be cross-referenced with Oney’s customer database, particularly to conduct studies and analyses of subscription journeys and browsing behavior.

Within the framework of these trackers, the following data may be collected using the tracker’s digital identifier:

  • Browsing data (pages visited, products viewed, clicks performed);
  • Technical data (IP address, device type: desktop, mobile, or tablet, browser used);
  • Traffic source data;
  • Identification data allowing us to identify you, such as your customer account internal number;
  • Subscription-related data (amount, product category, file number).

We only share aggregated statistical data with our merchant partners.

If you do not consent to audience measurement cookies requiring consent, the data used by the Piano Analytics audience measurement cookie, which we use exclusively in consent-exempt mode, enables us to anonymously produce statistics on traffic volumes and the use of various elements of our website (content viewed, user journeys, etc.) for Oney’s legitimate interests in improving usability, performance, and relevance, as well as facilitating navigation by organizing content and detecting browsing issues.

These data are not cross-referenced with other processing activities, are not shared with third parties, and do not enable overall tracking of your browsing activity.

This use is exempt from consent collection pursuant to Article 5 of CNIL Deliberation No. 2020-091 of September 17, 2020 because these cookies are strictly necessary for the operation and routine administration of the website and comply with CNIL exemption requirements.

For more information regarding this exemption, please consult the CNIL website: https://www.cnil.fr/fr/cookies-et-autres-traceurs/regles/cookies-solutions-pour-les-outils-de-mesure-daudience

You may also object to the use of audience measurement trackers that are strictly necessary for the operation and routine administration of the website by unchecking the relevant box.

2.3 Advertising cookies

These cookies allow us to better understand your interests, particularly based on your browsing activity on our website.

They are used to display personalized advertisements tailored to your interests when you access third-party websites containing advertising spaces displaying our advertisements. These advertisements may be displayed through the recognition of a cookie previously placed on your browser.

These cookies may be placed and used by our technical service providers.

They are also used to limit the number of times an advertisement is displayed and to help us measure the effectiveness of advertising campaigns.

You may refuse the placement of these advertising cookies without affecting your use of our website. However, refusing them will not stop advertisements from being displayed; it will simply mean that the advertisements displayed will not take into account your interests or preferences.

2.4 Personalization cookies

Personalization cookies enable us to provide an experience on the website that best matches your expectations and profile, including personalized content. These cookies allow us to measure your level of engagement with content and provide you with content tailored to your interests.

Third-party cookies and trackers selected by Oney

Name of the partnerPiano
PurposeAnalytics
Cookies policyPiano.io
Description Our audience measurement allows us to measure the audience of our sites, which is useful information for improving the site.
Audience measurement cookies are used to analyse the pages of the site consulted and enable the Bank to establish anonymous statistics of its frequentation. In accordance with national legislation, the use of these cookies is exempt from the requirement to obtain your consent in accordance with the provisions of article 5 of CNIL deliberation no. 2020-091 of 17 September 2020.
However, as part of a so-called hybrid solution and subject to your consent, these cookies will be subject to additional settings. These cookies allow us, for example, to establish statistics for monitoring browsing through your various terminals.
Name of the cookies _pcid
_pctx
pa_privacy
Retention time365 days
Name of the partnerTealium
PurposeTechnical
Cookies policyTealium.com
Description Tealium is a data management solution for businesses that enables marketers to deploy technologies more quickly and make decisions based on the data collected, while complying with users’ privacy requirements.
Name of the cookies CONSENTMGR
utag_main
Retention time365 days
Name of the partnerHotjar
PurposeAnalytics
Cookies policycontentsquare.com
Description Cookie allowing the tracking of user paths by following the click zones.
Name of the cookies _hjSessionUser{site_id} _hjid
_hjHasCachedUserAttributes
_hjUserAttributesHash
_hjSession{site_id}
_hjSessionTooLarge
_hjSessionResumed
_hjCookieTest
_hjLocalStorageTest
_hjSessionStorageTest
_hjIncludedInPageviewSample
hjIncludedInSessionSample{site_id}
_hjAbsoluteSessionInProgress
_hjTLDTest
Retention time365 days

How to set your choices about cookies and trackers?

Several options are available to manage and modify the use of cookies at any time. Please note that your settings may affect your browsing experience and access to certain services on our website that require the use of cookies.

4.1 Cookies issued by Oney

To modify your cookie preferences, please use the “Cookie Settings” section located at the top of this page.

4.2 Third-party cookies

You may object to cookies placed by third parties by visiting the corresponding pages listed in the table above.

4.3 All cookies

You may configure cookies through your internet browser. These settings may be modified at any time.

Depending on your browser, the following options are generally available:

  • Accept all cookies;
  • Reject all cookies;
  • Accept or reject cookies from specific sources;
  • Receive a notification each time a cookie is placed on your device.

To modify your choices, please refer to your browser’s help menu or dedicated settings section.

Please note: Cookies improve your browsing experience on our website and are essential for accessing certain secure areas. Disabling them may limit access to certain functionalities. For example, if you decide to block all cookies through your browser settings, you will only be able to access the public portions of the website and will no longer be able to access secure areas requiring authentication.

For more information on browser settings, please consult the CNIL website: Homepage | CNIL

4.4 Managing cookies through industry opt-out platforms

Several advertising industry platforms also provide you with the option to accept or reject cookies used by participating companies.

These centralized mechanisms do not prevent advertisements from being displayed. They only prevent the installation of cookies used to tailor advertisements based on your interests and browsing behavior.

For example, you may visit https://www.youronlinechoices.com to prevent the installation of these cookies on your device.

This website is provided by digital advertising professionals grouped within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France (IAB France).

You can review participating companies and choose whether to accept or reject the cookies they use to tailor advertisements according to the data they collect : https://www.youronlinechoices.com/fr/controler-ses-cookies

This European platform is shared by hundreds of online advertising professionals and provides a centralized interface through which you can express your consent or refusal regarding cookies.

5. Sharing the use of your device with others

Please note that if you use different devices to access our website (smartphone, tablet, computer, etc.), your preferences must be configured separately on each device.

If your device is used by multiple individuals and contains several web browsers, we cannot guarantee that services and advertisements displayed correspond exclusively to your own use and not to that of another user.

The sharing of your device and the configuration of browser settings relating to cookies remain entirely your responsibility.

6. Consent

When you first visit our website, you are invited to accept or reject the use of certain cookies.

If you do not want cookies to be installed or read on your device, a refusal cookie will be placed on your device so that Oney can record your preference.

If you delete this refusal cookie, it will no longer be possible to identify you as having refused cookies.

Likewise, when you accept cookies, a consent cookie is installed on your device.

Both refusal and consent cookies must remain stored on your device.

You may change your preferences at any time via the Cookie Settings section.

Consent granted for cookies and trackers requiring consent remains valid for six (6) months.

7. Protection of personal data

As part of the use of cookies and other trackers described in this Policy, Oney may process personal data relating to you in its capacity as data controller.

Third-party cookies and trackers used on the Website are managed by external data controllers who may, if you accept these cookies, process personal data relating to you.

The placement and use of these third-party cookies and trackers are governed by their own privacy policies.

For more information regarding these processing activities, please refer to the privacy policies listed in the table above.

Personal data collected via cookies are never retained longer than necessary to fulfill the purpose of the cookie or tracker and, in all circumstances, never longer than thirteen (13) months.

For more information, including details on exercising your rights, please consult our Personal Data Protection Policy.